FAQ

What is a pet sitter or a dog walker?


A pet sitter or a dog walker is a contracted service provider who takes care of a pet in its own home.




Do I need a pet sitter or a dog walker?


If you are someone who works long hours or goes out of town often, having a pet sitter or dog walker would be perfect for you. You'll have peace of mind knowing your pet(s) are taken care of. You won't stress about finding someone last minute to take care of your fur baby, instead you'll be assured that we will be on our way in any moments notice.




What services do you offer?


Fureverpals provides all types of services, taylored to fit you and your fur babies needs. We provide service for long work hours, a late meeting, travel, recovery from surgery, working from home but not enough time to walk the dog. Whatever the reason we'll be there! Our clients can customize in our app how long they want a visit, and can also add any other services or specific instructions on a visit.




How does a client go about getting started?


You can contact us on our website under "contact". Provide us a detailed description on what you'll be needing and around what date/time. You can also send us an email at fureverrpals@gmail.com or feel free to call (832)983-0796 between the hours of 9am - 5pm.




Do you board animals?


No we do not. However we do have overnight services, which is VERY popular. This way your pet is in the comfort of their own home.




What time do the sitters make their rounds and how long do they stay?


Our sitters can visit their clients homes up to 4 time per day. - The "Morning" time slot is between 8am - 10am. - The "Mid-day" time slot is between 12pm - 2pm. - The "Evening" time slot is between 4pm - 6pm. - The "Late Night" time slot is between 8pm - 10pm. No longer than 12 hours goes in between visits. For example if your dog were visited at 8pm, the sitter would arrive to your home no later than 8am the following morning. We offer 15-minute, 20-minute, 30-minute, 45-minute, 60-minute visits. The client chooses the duration of the visits and can mix and match to design the best plan for his/her pet(s).




How can clients schedule?


After registering and filling out all of the necessary paperwork. You can will set up an account with our app. You then can book visits anytime from anywhere. Please note that we do get booked pretty quickly so please book at least 24 hours before. For holidays at least a week before.




How do you accept payment?


Either venmo or just cash, we do not accept checks or paypal at this time.




What is Fureverpals cancellation policy?


I understand what it's like to have a busy and ever-changing schedule, and understand that sometimes life happens. So I have implemented an extremely flexible cancelation policy: Mid Day Dog Walks (for those that use us on a weekly continuous basis): 12 hours notice Pet Sitting: 24 hours notice Overnight Sleepover: 7 days notice




Why choose Fureverpals?


We are here for you and your pet(s) whenever you need us. I've been servicing all kinds of pets for the past 4 years and have enjoyed every minute of it. I love caring for animals and so do our sitters. We have experience with just about everything and know how to handle anything that comes our way. We are insured and bonded so you and your home are taken care of at all times. We have the latest technology to make life easier for you when you need a visit anytime of the year. We are reliable and trustworthy, we want to give you peace of mind when you are away from you home. This is why we take that extra step not only taking care of your pet(s) but your home as well. All of Fureverpals dog walkers and sitters are background checked and have taken a cpr/first aid classes.




How soon can I start?


As soon as you like, contact us today to get a free walk!





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OFFICE HOURS
SERVICING THE FOLLOWING AREAS

77018

77009

77008

77007

77006

77002

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