CANCELLATION POLICY

Dog Walking – Mid Day Dog Walks (for those that use us on a weekly continuous basis): Must give 12 hours notice for canceling visits. 

Pet Sitting - Must give us 24 hours notice for canceling visits

Overnight Sleepover - Must give 7 days notice for canceling any overnight visits. This goes for holidays as well.

Pet Taxi - Must give 24 hours notice 

*Any visits for any of the above services that are cancelled less than the time requested there will be fees added to your bill.* 

FEES/SUBCHARGES

Dog Walking - If you cancel a mid-day dog walk less than 12 hours, you will be charged 50% of that visit. 

Pet Sitting - If you cancel your visits less than 24 hours, you will be charged 30% of all visits schedule. 

Overnight Sleepover - If you cancel less than 7 days before overnight visits start you will be charged 30% of all overnight visits scheduled 

If we arrive at your home and your pet(s) are not in the home or you forgot to cancel, this will result in a full visit charge and an additional $10 fee.

 

If you request service less then 12 hours before the visit, there will be a fee added to your total.

Dog Walking, fee is $5     Pet Sitting fee is $10 

 

Pet Sitting/Overnights on Holidays - If you cancel less than 24 hours the 50% deposit is non refundable. 

 

If you have exotic pets like rabbits, birds, hamsters, snakes etc. that you’re wanting us to care for in addition to your other pets. There will be a $10 fee added to your total.

PAYMENT METHOD

We accept Venmo or Cash, we do NOT accept Checks or Paypal at this time.

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OFFICE HOURS
SERVICING THE FOLLOWING AREAS

77018

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77002

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